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We want to help your organization develop excellent customer experience and brand plans.

We specialize in working with organizations in industries that have highly complex customer journeys to help them focus their CX and brand efforts on the strategies that will have the biggest impact on value for company and customer.

Founded as a market research firm in 1981, we cut our teeth exploring the whats, hows, and whys of human behavior. Over the years, we’ve learned to apply this deep understanding of behavior to a wide range of business and organizational challenges, which led to a natural extension into strategic consulting services. 

Today, we’re a boutique shop of strategists, data scientists, researchers, and analysts who partner with organizations to take a research-driven approach to diagnosing and developing strategic solutions for our clients’ biggest challenges, with a specific expertise in customer experience and brand positioning strategy.

Campos is distinguished by our ability to provide truly unbiased diagnostic insight and strategic guidance for our clients. Unlike other firms who develop strategies as a means to sell downstream products and services, we focus on elevating the voices of customers and prospects, then developing strategies that leverage the distinct wants and needs of these audiences to create brand and customer experience strategies that will effectively engage, excite, and inspire them.

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Our Offices

Pittsburgh

960 Penn Avenue

Pittsburgh, PA 15222

 

Chicago

320 W Ohio St, 3W

Chicago, IL 60654